Privacy Policy
What type of information do we collect?
We receive, collect, and store any information you enter on our website or provide to us in any other way. This includes, but is not limited to, the following:
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The Internet protocol (IP) address used to connect your computer to the Internet;
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Login information, such as your email address and password;
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Computer and connection information, including purchase history;
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Information collected through software tools to measure and collect session details, including page response times, length of visits to certain pages, page interaction details, and methods used to browse away from the page.
Additionally, we may collect personally identifiable information (including name, email, password, and communications), comments, feedback, recommendations, and personal profile details.
How do we collect information?
When you conduct a transaction on our website, we collect personal information you provide us, such as your name, address, and email address. We collect this information to fulfill the purposes stated in this privacy policy.
Why do we collect such personal information?
We collect Non-personal and Personal Information for the following purposes:
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To provide and operate our services;
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To offer ongoing customer assistance and technical support;
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To contact our visitors and users with general or personalized service-related notices, as well as promotional messages (where applicable);
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to improve our services;
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To comply with applicable laws, regulations, and legal obligations, including GDPR.
Legal Basis for Processing Personal Data (GDPR compliance)
Under the GDPR, we rely on the following legal bases to process your personal information:
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Consent: By using our website and services, you consent to our collection and processing of your personal information as outlined in this privacy policy.
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Contractual necessity: The data is necessary for the performance of a contract with you (e.g., when you make purchases).
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Legal obligations: We may process your data to comply with legal obligations.
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Legitimate interests: We may process your data to improve our website and services, provided that such interests are not overridden by your privacy rights.
Why do we collect such personal information?
We collect Non-personal and Personal Information for the following purposes:
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To provide and operate our services;
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To offer ongoing customer assistance and technical support;
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To contact our visitors and users with general or personalized service-related notices, as well as promotional messages (where applicable);
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to improve our services;
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To comply with applicable laws, regulations, and legal obligations, including GDPR.
How do we store, use, share, and disclose your site visitors' personal information?
This website (www.colibri-healing.com) is hosted on the Wix.com platform. Wix.com provides us with the online platform to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
If a payment gateway is implemented or used, we use Stripe as our payment processor. Stripe is a trusted payment service provider that adheres to the highest standards of security, including compliance with PCI-DSS (Payment Card Industry Data Security Standard), which ensures secure handling of payment information. Stripe’s own privacy policies apply to the processing of your payment details. You can review Stripe’s privacy policy here.
International Data Transfers
As our website is hosted by Wix.com, a company with servers located outside the European Economic Area (EEA), your data may be transferred to, and processed in, countries outside the EEA, including Israel and the United States. In such cases, Wix.com ensures that appropriate safeguards are in place, such as the use of standard contractual clauses or other lawful mechanisms, to protect your personal information.
How do we communicate with site visitors?
We may contact you to notify you regarding your account, to troubleshoot issues with your account, to resolve disputes, to conduct surveys or questionnaires, to send updates about the offerings on this website, or to enforce our User Agreement and applicable national laws. For these purposes, we may contact you via email, telephone, or text messages.
How do we use cookies and other tracking tools?
This website uses cookies and Wix Analytics for the following purposes:
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To provide an optimal experience for visitors and customers;
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To monitor and analyze the performance and operation of this website;
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To ensure the security and safety of our website.
You can manage your cookie preferences through your browser settings. Please note that blocking certain types of cookies may impact your experience on our website.
Your Rights Under the GDPR
As a user based in the EU (including Greece), you have the following rights concerning your personal data:
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Right of access: You can request access to your personal data at any time.
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Right to rectification: You have the right to correct inaccurate or incomplete personal data.
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Right to erasure: You can request the deletion of your personal data (in certain circumstances).
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Right to restrict processing: You can request that we restrict processing of your personal data (in certain circumstances).
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Right to data portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
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Right to object: You have the right to object to our processing of your personal data for specific purposes, such as direct marketing.
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Right to lodge a complaint: If you believe we have violated your data protection rights, you may contact your local data protection authority.
How can you withdraw your consent?
If you no longer wish us to process your data, you can withdraw your consent at any time by contacting us at hello [at] colibri-healing . com
Privacy Policy updates
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon their posting on this website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.